Privacy Policy
InnerWin Company is committed to respecting and protecting the privacy of its website users and clients, and handles personal data with the utmost care and responsibility. This Privacy Policy clarifies how personal data is collected, used, processed, stored, and protected, as well as the rights available to users. By using the Website or any of the Company’s services, you acknowledge your consent to this Privacy Policy.
- Scope of Application
This policy applies to all personal data collected through:The InnerWin Company website.Contact and consultation request forms.Registration for training courses or events.Contracting for consulting or technical services.
- Information We Collect
The Company may collect and process various types of data, including but not limited to:Personal Data: Name, phone number, email address, job title, company name.Contractual Data: Information necessary for executing contracts or providing services.Financial Data: Payment information required to complete transactions, without storing sensitive payment card details.Technical Data: IP address, device type, browser, operating system, login logs, and usage data.Marketing Data: Communication preferences and interests related to the services.
- Legal Basis for Processing Data
InnerWin Company processes personal data based on one or more of the following legal grounds:The user’s explicit consent.The necessity to perform contractual obligations with the user.Compliance with legal and regulatory obligations.Pursuing the legitimate interests of the Company without harming the rights and freedoms of the user.
- How Information is Used
Personal data is used for the following purposes:Providing consulting, training, and technical services efficiently.Communicating with users and responding to inquiries and requests.Managing registration for courses and events.Improving the user experience and developing the Website’s services and content.Sending notifications, updates, or marketing offers related to the Company’s services.Complying with legal and regulatory requirements.
- Consent and Withdrawal
The user has the right to grant or withdraw consent to the processing of their data at any time.Withdrawal of consent does not affect the lawfulness of any processing that occurred prior to withdrawal.Withdrawal of consent may result in the inability to provide certain services.
- Sharing Data with Third Parties
The Company does not sell or rent personal data to any third party.Data may be shared with trusted service providers (e.g., hosting services, electronic payment, technical systems) only to the extent necessary to provide the service.Data may be disclosed if required by law or by a competent authority’s decision.
- Data Transfer and Storage
Data may be stored or processed on servers inside or outside the Arab Republic of Egypt using approved service providers.The Company is committed to applying appropriate security standards when transferring or storing data.
- Data Protection and Information Security
The Company takes appropriate technical and organizational measures to protect data from unauthorized access, loss, modification, or disclosure.Despite the Company’s diligence, 100% security of data over the internet cannot be guaranteed.
- Data Breach
In the event of a security breach that may affect personal data, the Company will take the necessary steps to contain the incident and reduce its impact.Relevant authorities or users will be notified as appropriate in accordance with legal requirements.
- Cookies
The Website uses cookies to improve performance and analyze visitor traffic.The user can control cookie settings through their browser.
- Automated Decisions and Analytics
The Company may use analytical tools or automated systems to improve services and the user experience.Substantive decisions significantly affecting users are not made in a fully automated manner.
- Direct Marketing
The Company may use contact data to send marketing materials or special offers.The user has the right to unsubscribe at any time through the available means of communication.
- Events and Workshops
In case of participation in events or workshops, attendee data may be used for organizational, documentation, or educational purposes.
- Data Retention
The Company retains personal data for the period necessary to fulfill the purposes for which it was collected or to comply with legal requirements.Data is deleted or anonymized after it is no longer needed.
- User Rights
The user enjoys the following rights:The right to access their personal data.The right to correct or update inaccurate data.The right to request the deletion of data, unless retention is required by law.The right to object to the use of data for marketing purposes.
- Children’s Privacy
The Company’s services are not targeted at children under the age of 18.Children’s data is not knowingly collected and is deleted upon discovery.
- External Links
The Website may contain links to external sites not managed by the Company.The Company bears no responsibility for the privacy policies or practices of those sites.
- Processing Records
The Company maintains internal records of data processing activities in accordance with applicable legal and regulatory requirements.
- Data Protection Officer
Users can contact the Company’s Data Protection Officer via the official email for privacy-related inquiries.
- Modifications to the Privacy Policy
The Company reserves the right to modify this policy at any time.Continued use of the Website after modifications constitutes implicit acceptance of the updated policy.
- Governing Law
This Privacy Policy is governed by the laws of the Arab Republic of Egypt.Egyptian courts have jurisdiction to settle any dispute related to this policy.